Privacy Policy

We may collect personal information such as your name, business email address, company information, optional telephone or WhatsApp number, project requirements, message content and any reference files when you submit an inquiry, request a factory visit or download a controlled resource.

When you permit non-essential services, we may also receive limited technical and usage data from Google Analytics, such as pages viewed, device or browser information, approximate region and interaction events. We do not use those events to send the contents of your inquiry, message, file, email address or telephone number to analytics providers.

We use inquiry information to assess a business request, prepare or discuss a quotation, arrange a requested factory visit, respond to you, protect our services from misuse and keep appropriate business records. We use optional analytics only when you have consented, to understand website performance and contact-channel usage in aggregate.

Our legal bases may include steps requested before entering into a business relationship, our legitimate interests in operating and securing this B2B website, compliance with legal obligations, and your consent for non-essential cookies and similar technologies. We do not sell personal information or use project files for public promotion without a separate agreement.

Essential browser storage is used to remember your cookie choice and operate the website. The customer-support chat is available as a core contact channel. Google Analytics and Meta Pixel are loaded only after you accept analytics and advertising measurement; if you reject these services, they remain blocked for the current preference period. Meta Pixel reports page views, product views, contact clicks and successful form submissions to Meta to measure advertising performance. We do not configure advanced matching or send inquiry contents, email addresses or phone numbers in these events.

You can revisit your choice through the Cookie Preferences control in the footer. Your browser can also delete or block cookies; however, blocking essential storage may affect the operation of preference controls. You can withdraw consent for analytics and Meta advertising measurement using those preferences at any time.

We apply reasonable technical and organizational safeguards appropriate to the nature of B2B inquiry data, including access controls, controlled storage paths for reference files, transport security where available, and limited operational access. No online service can guarantee absolute security; please do not send information that is not necessary for quotation or project evaluation.

We may use carefully selected service providers for website hosting, form security, email delivery, file storage, analytics or chat support. They process data only as needed to provide their service to us, subject to their applicable terms and safeguards. Data may be processed in countries outside your own; where required, we use appropriate transfer safeguards or consent mechanisms available through those providers.

Depending on applicable law, including for individuals in the European Economic Area or United Kingdom, you may have rights to request access, correction, deletion, restriction, objection, data portability, or withdrawal of consent for non-essential processing. Withdrawal does not affect processing already carried out before it was withdrawn.

To make a request, contact us using the address below and identify the email address or inquiry needed to locate your record. We may ask for reasonable verification before responding. You may also have the right to lodge a complaint with your local data-protection authority.

We retain inquiry and project information only for as long as reasonably needed for the purposes described above, legitimate business recordkeeping, dispute management, security, or legal obligations. The appropriate period depends on the nature and status of the inquiry or project.

We may update this policy when our processing, services or legal requirements change. The current version is published on this page with its last-updated date.

For privacy questions or to exercise a request, email [email protected] and include enough information for us to identify the relevant inquiry.